Privacy Policy

Learn how we collect, protect, and use your personal information.

Effective May 2026

At Velora Brazilian Wax (“Velora,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, communicate with us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Book an appointment

  • Fill out forms

  • Subscribe to emails or SMS communications

  • Contact us online, by phone, or in person

  • Participate in promotions or marketing campaigns

This information may include:

  • Name

  • Phone number

  • Email address

  • Appointment and service details

  • Communication preferences

  • Any information relevant to providing services safely and effectively

We may also automatically collect limited technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technology data

How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send confirmations, reminders, and service-related communications

  • Respond to inquiries and provide customer support

  • Improve our services, website, and customer experience

  • Process payments and operate our business

  • Send promotional offers, updates, and marketing communications (when you opt in)

  • Maintain safety and service records when necessary

SMS and Email Communications

By providing your phone number and/or email address, you consent to receive appointment-related communications from Velora Brazilian Wax.

If you opt in to marketing communications, you may also receive promotional emails, text messages, special offers, and updates.

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails

  • Replying STOP to SMS messages (when applicable)

  • Contacting us directly

Please note that opting out of marketing messages does not prevent us from sending necessary appointment-related communications.

Sharing of Information

Velora Brazilian Wax does not sell, rent, or trade your personal information.

We may share your information with trusted third-party providers that help us operate our business, including:

  • Booking and scheduling platforms

  • Payment processors

  • Marketing and communication systems

  • Website hosting and analytics providers

These third parties are authorized to use your information only as necessary to provide services on our behalf and are expected to maintain appropriate confidentiality and security measures.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality and user experience

  • Analyze website traffic and performance

  • Support advertising and marketing efforts

You may modify your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain features or functionality of the website.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

Requests may be submitted by contacting us directly. We will respond within a reasonable timeframe, subject to legal, regulatory, or operational obligations.

Children’s Privacy

Velora Brazilian Wax does not knowingly collect personal information from individuals under the age of 18 without parental or legal guardian consent.

Our services and website are not intended for minors without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Velora Brazilian Wax using the contact information provided on our website.

Thank you for trusting Velora Brazilian Wax with your personal information.